Help Center & FAQs
Find answers to common questions about using couples2play
Getting Started
How do I create an account?
Getting Started
Is my information safe and private?
Getting Started
What are the age requirements?
Subscription & Billing
What subscription plans are available?
Subscription & Billing
Can I change or cancel my subscription?
Subscription & Billing
Do you offer a free trial?
Subscription & Billing
What payment methods do you accept?
Features & Usage
How does the matching system work?
Features & Usage
Can I control who sees my profile?
Features & Usage
How do events work?
Features & Usage
How do connections work?
Safety & Guidelines
How do you verify profiles?
Safety & Guidelines
What are your community guidelines?
Safety & Guidelines
How do I report inappropriate behavior?
Safety & Guidelines
Can I block someone?
Technical Support
The site isn't loading properly. What should I do?
Technical Support
Can I use the platform on mobile?
Technical Support
How do I reset my password?
Technical Support
Why am I not receiving emails?
Still Need Help?
Can't find what you're looking for? Our support team is here to help.